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October 11, 2004

canary birds of the technological mineshaft

Today's BBC News Online has a great article entitled "Technology's gender balancing act."

Here's a good representative passage:

Genevieve Bell, anthropologist in residence for Intel, thinks it's high time technology companies thought more explicitly about those who do not fit the young, male, middle class stereotype.

And it's the growing buying power and desires of women that are changing how gadgets are being designed as well as marketed.

Women, she muses, are like the "canary birds of the technological mineshaft". If it doesn't work for them, it'll probably fail in the mass market.

The reporter, Jo Twist, has a great line about products like the women phone: "There is a fine line between making technologies appeal to wider audiences and patronising that audience with devices that look pretty but do not do much."

The article goes on to talk about blogs like Popgadget and Shiny Shiny. Mia Kim, the editor of Popgadget, is quoted as saying

Ask women what they want, design the products that appeal to women and then make the effort to get the word to women through channels that are friendly to women - most technology publications definitely are not.

It reminded me of the great line from Tom Melcher at There.com: "If you can build a place that women love, the guys will show up. The reverse is not true."

All in all, it's a great article. Kudos to Jo Twist and the BBC News Online team.

Posted by Liz Lawley at 10:42 AM | Permalink

Comments

Kudos to Misbehaving for sharing this most important article!
Hope you're covering or planning to note Peter Frost's ReThink Pink conference
in London this week. I say, thank you, thank you, thank you...all...
for giving women a voice in technology!

Posted by: Yvonne DiVita at Oct 11, 2004 3:44:20 PM

Not to belittle anyone's work or anything but given that the interfaces to most electronic devices are just utter total crap to me, why do we even focus on gender specific usage when we can't even get basic generic interfaces right? Have you tried using a cell phone for anything beyond calling people? It sucks!

Every manufacturer manages to pile on technical features and does nothing to make usability better. That's lovely giving me a QWERTY keyboard with keys smaller than a quarter of my pinky's fingernail. Congratulations. I'm really precise when I'm on the go. I've completely given up.

Posted by: Giao at Oct 12, 2004 11:06:34 AM

You know what's rather interesting? This BBC news piece echoes some articles published in women's magazines like McCall's in the late 1920s-early 1930s, about the new power of the woman consumer affecting the design & development of technological innovations. These 1930s articles talk primarily about cars - how cars got more comfortable and attractive because of female consumers, and also how highways became more driveable, with rest stops and other comforts for travelers, and that the proliferation of female travelers was what brought about this change. See, for instance: Amelia Earhart's article (can't find the title right now...) in the October 1928 issue of McCall’s magazine or “Woman Weighs the Car of To-Morrow” by Jeanette Eaton, in the Pictorial Review, February 1934.

Posted by: LiL at Oct 12, 2004 11:40:00 PM

Just thought this article might be interested to you:

Fewer Women In Computer Jobs These day
http://news.com.com/Fewer+women+in+computer+jobs+these+days/2100-1022_3-5408551.html?

Posted by: Minh at Oct 14, 2004 12:21:08 AM

It disappoints me that women can be equally guilty of designing patronizing products for women. Case in point: Volvo's by-women-for-women concept car, the one with the locked (or absent, depending on how you look at it) hood. It has probably been brought up here before, but I'm still steamed about it.

Posted by: katie at Dec 4, 2004 7:37:29 AM